2018 Predictions: A Year to Watch for Customer Experience and Digital Disruption
Originally posted on martechadvisor.com.
2017 was a big year for eCommerce: B2B eCommerce skyrocketed, the buzz around AI reached a peak and mobile traffic began to outpace desktop traffic. 2018 is positioned to be another exciting year in commerce. Here are 4 predictions we expect to see in the next 12 months, writes, Peter Sheldon, VP Strategy, Magento.